Politique de confidentialité
Privacy Policy
Last Updated: March 2026
This Privacy Policy describes how Trish’s Lab (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit trishslab.com (the “Site”) or interact with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.
When we make updates, we will revise the “Last Updated” date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Personal Information We Collect
We collect personal information in several ways when you interact with our website or services.
Information You Provide Directly
You may provide personal information when you:
• Make a purchase
• Create an account
• Subscribe to emails or newsletters
• Contact customer support
• Submit reviews or feedback
This information may include:
• Name
• Billing and shipping address
• Email address
• Phone number
• Order details and purchase history
• Account login credentials
• Communications with our support team
Payment information is processed securely through third-party payment processors and is not stored directly by us.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
• Device type and browser information
• IP address
• Pages viewed and browsing activity
• Referring websites or search terms
• Interaction with products and content
This information helps us understand how customers use our Site and improve the user experience.
Information from Third Parties
We may receive information from trusted partners that support our business operations, including:
• Shopify, our ecommerce platform provider
• Payment processors
• Shipping and fulfillment providers
• Analytics and marketing services
These partners process personal information in accordance with their own privacy policies.
How We Use Your Personal Information
We use personal information to:
• Process and fulfill orders
• Provide customer service and support
• Communicate with you about purchases or inquiries
• Send marketing communications (where permitted by law)
• Improve our website, products, and services
• Prevent fraud and protect our business
• Comply with legal obligations
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience.
Cookies help us:
• Remember your preferences
• Analyze website performance
• Personalize content and marketing
• Improve functionality
You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
For more information about how Shopify uses cookies, please refer to Shopify’s privacy documentation.
How We Share Personal Information
We may share your personal information with trusted service providers who assist with operating our business, including:
• Payment processors
• Shipping and logistics partners
• Website hosting and ecommerce services
• Analytics providers
• Marketing and advertising partners
We may also disclose personal information when required by law or when necessary to:
• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security threats
We do not sell personal information to third parties.
User-Generated Content
If you post reviews, comments, or other content publicly on our Site or social platforms, that information may be visible to other users.
Please avoid sharing sensitive or personal information in public areas.
Third-Party Links
Our Site may contain links to external websites. These sites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our services are not directed toward children under the age of 16.
We do not knowingly collect personal information from children. If you believe a minor has provided personal information through our Site, please contact us so we can remove the information.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, or disclosure.
However, no internet transmission or electronic storage system is completely secure.
Data Retention
We retain personal information only as long as necessary to:
• Provide our services
• Maintain accurate business and financial records
• Comply with legal obligations
• Resolve disputes and enforce agreements
When personal information is no longer required, it is securely deleted or anonymized.
International Data Transfers
Your personal information may be processed or stored outside your country of residence, including in countries where our service providers operate.
When personal information is transferred internationally, we implement appropriate safeguards to protect it in accordance with applicable data protection laws.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to certain data processing activities
• Withdraw consent for marketing communications
• Request a copy of your personal data
To exercise these rights, please contact us using the information below. We may request verification of your identity before fulfilling certain requests.
Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first so we can attempt to resolve the issue.
You may also have the right to file a complaint with your local data protection authority.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Trish’s Lab
Email: info@trishslab.com